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Consumer Expectations: The Driving Force Behind Digital in Leisure
10 Jul 2017 . BY Dean Fox
The UK's leisure sector is poised for a year of heightened activity as the weakness of the pound and the uncertainty of Brexit prompts Britons to spend more time and money on UK shores.

As the experience economy influences consumer expectations and services such as Netflix and Deliveroo continue to revolutionise the in-home leisure experience, out-of-home leisure operators are under increased pressure to expand their offering beyond the venue. To attract new customers and build brand loyalty, operators must offer unique experiences before, during and after the main event – and technology is the key to enabling this.

For consumers, technology is integral to their daily lives. If the attractions sector fails to identify the opportunity within the market and does not offer personalised, relevant and enhanced experiences, they’re at a high risk of underwhelming existing and prospective customers.

Providing a memorable customer experience can truly differentiate a business from its competitors. With this in mind, the sector has seen a dramatic shift in businesses becoming more customer-centric, increasing the need for advanced websites, mobile applications and the integration new technologies, such as virtual reality, to offer truly tailored, immersive services to the individual. Personalised experiences make the customer feel valued and will help to build meaningful long-term relationships, resulting in customers becoming more likely to buy services or products over time.

Join the breakfast event in London on 20 July to discuss the report with leaders in the leisure industry.

Book your tickets here.
HIT HUB – the functional frame to unleash the athlete in everyone
22 Mar 2018 . BY Lauren Heath-Jones
Escape Fitness has launched an innovative, space efficient frame-based solution for functional training in boutiques, studios and gyms looking to offer challenge, community, novelty and results to their experience-seeking member bases.
Gantner’s smart card technology – Helping build the foundation of networked fitness
22 Mar 2018 . BY Lauren Heath-Jones
Technology in today’s health clubs is being increasingly geared towards creating an ultra- convenient, intelligent workout experience.
London's new pollution-eating living wall has air purifying power of 275 trees
21 Mar 2018 . BY Lauren Heath-Jones
Commercial real estate company The Crown Estate has partnered with Westminster City Council and Evergen Systems to install a CityTree in London’s West End.
Versaclimber launches contra-lateral climbing edition
21 Mar 2018 . BY Lauren Heath-Jones
Vertical cardio climbing machine Versaclimber has undergone a makeover, moving from its original up-down climbing pattern of movement to a contra-lateral or crawling pattern.
Picsolve to capture guest reactions on the Wicker Man
20 Mar 2018 . BY Lauren Heath-Jones
Digital content solutions specialist Picsolve has installed it’s advanced on-ride image capture solution on Alton Towers’ incendiary new wooden coaster, Wicker Man.
Physical Company launches combat fitness range
20 Mar 2018 . BY Lauren Heath-Jones
Physical Company has launched a comprehensive range of combat fitness equipment.
Technogym named as lead supplier for Nuffield Health
19 Mar 2018 . BY Lauren Heath-Jones
Nuffield Health has announced a new partnership with fitness equipment supplier Technogym, that will see the company become the key equipment provider for Nuffield Health.
FitQuest to launch next generation body analysis machine
19 Mar 2018 . BY Lauren Heath-Jones
UK-based performance specialists FitQuest has launched a second-generation version of it’s body composition machine.

Our key clients are luxury spas, hotels and resorts around the globe, but we also sell many of our products to small, exclusive beauty salons or day spas.

Gharieni Group is based in Germany and is a leading European manufacturer of high end spa and medical furniture, beds and equipment with 25 years of experience. All products are high-quality productions, made in Germany.
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Mark Hamill opens new Skywalk on Rock of Gibraltar
A new attraction has opened up high on the Rock of Gibraltar, with Star Wars actor Mark Hamill on-hand to launch the aptly-named Skywalk to the public.
Mandarin Oriental Hyde Park reveals details of new spa
The Mandarin Oriental Hyde Park has revealed details of its newly-renovated spa.
Revealed: Winning design for €125m Pompidou satellite and design museum in Brussels
London architects Sergison Bates have won the international competition to convert the Citroën Yser Garage in Brussels – once Europe’s largest car factory – into a new branch of the Pompidou Centre art museum.
Isambard Kingdom Brunel museum opens in Bristol
A new museum exploring the life of Isambard Kingdom Brunel has opened its doors to the general public in Bristol.

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Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

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