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SUPPLIER NEWS
Consumer Expectations: The Driving Force Behind Digital in Leisure
10 Jul 2017 . BY Dean Fox
The UK's leisure sector is poised for a year of heightened activity as the weakness of the pound and the uncertainty of Brexit prompts Britons to spend more time and money on UK shores.

As the experience economy influences consumer expectations and services such as Netflix and Deliveroo continue to revolutionise the in-home leisure experience, out-of-home leisure operators are under increased pressure to expand their offering beyond the venue. To attract new customers and build brand loyalty, operators must offer unique experiences before, during and after the main event – and technology is the key to enabling this.

For consumers, technology is integral to their daily lives. If the attractions sector fails to identify the opportunity within the market and does not offer personalised, relevant and enhanced experiences, they’re at a high risk of underwhelming existing and prospective customers.

Providing a memorable customer experience can truly differentiate a business from its competitors. With this in mind, the sector has seen a dramatic shift in businesses becoming more customer-centric, increasing the need for advanced websites, mobile applications and the integration new technologies, such as virtual reality, to offer truly tailored, immersive services to the individual. Personalised experiences make the customer feel valued and will help to build meaningful long-term relationships, resulting in customers becoming more likely to buy services or products over time.

Join the breakfast event in London on 20 July to discuss the report with leaders in the leisure industry.

Book your tickets here.
SUPPLIER NEWS
Because they can-can: Mack Rides partners with Moulin Rouge for new CanCan coaster
17 Jan 2018 . BY Lauren Heath-Jones
Mack Rides has announced a new collaboration with the Moulin Rouge, that will see the Eurosat coaster at Europa-Park, transformed into the iconic Paris theatre.
World's highest Ferris wheel to sit atop RM2.2bn FA Porsche building
16 Jan 2018 . BY Tom Anstey
A Ferris wheel in Malaysia will become the world’s highest when it opens as part of the under-construction 78-storey M101 Skywheel in Kuala Lumpur.
Sothys introduces new NO2ctuelle range, a technology-packed formula for ultra-effective night-time targeting
16 Jan 2018 . BY Lauren Heath-Jones
Skin suffers every day from numerous external aggressions, including sleep deprivation, stress and pollution.

Sothys tackles this problem with its night range.
Hotel and Spa Forum 2018 to focus on 'A New Era of Wellness'
16 Jan 2018 . BY Lauren Heath-Jones
The eleventh edition of the Hotel and Spa Forum will take place at the Four Seasons Hotel George V, Paris on 7 June 2018.
Physical Company's new Surge Storm takes hydro-inertia training to the next level
16 Jan 2018 . BY Lauren Heath-Jones
Physical Company has launched the Surge Storm hydro-inertia training system, an updated version of its Surge system.
The more effective kind of impact sound insulation
15 Jan 2018 . BY Lauren Heath-Jones
The function of the flooring in regard to protecting the building fabric is very important in fitness centres.
Elemis partners with Foreo for new skincare set
15 Jan 2018 . BY Lauren Heath-Jones
Elemis has partnered with Swedish beauty company Foreo to launch a unique skincare system that combines Elemis' Biotec range and Foreo's Luna Play Face Cleanser.
US$88m Epic Waters waterpark comes to Texas
12 Jan 2018 . BY Tom Anstey
A major new waterpark in Grand Prairie, Texas, opens its doors to the public today (12 January), with the US$88m (€72.5m, £64.6m) project featuring a retractable roof to offer year-round use for the US state.
COMPANY PROFILE

Sue Harmsworth MBE founded luxury British spa brand ESPA in 1993 and is today the chosen brand of the world’s leading spas and skincare experts.

With 25 years’ experience creating and operating award-winning spas and with a pioneering collection of the most effective, natural spa products and treatments, ESPA remains at the forefront of today’s global spa industry as an authority on spa creation and management.
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CLAD NEWS
Anticipation mounts for Drake's Toronto restaurant and sports bar
Canadian rapper, producer, actor and entrepreneur Drake is turning his attention to the restaurant business.
Norwegian brewery partners with COBE to create Stavanger waterfront attraction
Danish architects COBE and Norwegian beer maker Lervig have unveiled plans for a major waterfront visitor centre and brewery in Stavanger, Norway.
Designs revealed for new aquatics centre on an artificial quay in Copenhagen’s harbour
Stunning designs have been revealed for Copenhagen's new Water Culture Centre, which will feature outdoor and indoor pools, waterfalls, harbour baths and sports facilities.
World's highest Ferris wheel to sit atop RM2.2bn FA Porsche building
A Ferris wheel in Malaysia will become the world’s highest when it opens as part of the under-construction 78-storey M101 Skywheel in Kuala Lumpur.
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